Privacy Policy

1. Who We Are

Sornave Studio is an independent body care and supplement catalogue operated from 31 Halton Road, London N1 2AD, United Kingdom. The website at sornave.info (the "Website") is operated by Sornave Studio.

For the purposes of applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Sornave Studio is the data controller for personal data collected through this Website.

2. Information We Collect

We may collect the following categories of personal information:

• ─Contact data — name, email address, telephone number, and message content submitted through our contact form.
• ─Usage data — information about how you use the Website, including pages visited, time spent, and referring URLs, collected through cookies and similar technologies.
• ─Technical data — IP address, browser type, operating system, and device information, collected automatically when you visit the Website.

We do not collect sensitive personal data (such as health, financial, or biometric information) through this Website.

3. How We Use Information

We use the information we collect for the following purposes:

• ─To respond to enquiries submitted via the contact form.
• ─To understand how visitors use the Website so that we can improve its structure and content.
• ─To maintain the security and performance of the Website.
• ─To comply with legal obligations applicable to us as a data controller.

4. Cookies

The Website uses cookies and similar tracking technologies. Cookies are small text files placed on your device that allow us to recognise your browser and remember certain preferences.

We use the following categories of cookies:

• ─Strictly necessary cookies — essential for the Website to function. These cannot be disabled.
• ─Analytics cookies — used to collect anonymised information about how visitors use the Website. We use this to improve the site.
• ─Preference cookies — used to remember choices you make (such as your cookie consent preferences).

You can manage your cookie preferences at any time by clicking “Cookie Settings” in the footer of any page. For full details, please read our Cookie Policy.

5. Data Sharing

We do not sell, rent, or trade personal data to third parties. We may share data only in the following limited circumstances:

• ─Service providers — companies that help us operate the Website (such as hosting and analytics providers), acting as data processors under our instruction.
• ─Legal requirements — where we are required to disclose information by law, court order, or regulatory authority.

6. Data Retention

We retain personal data only for as long as is necessary for the purposes set out in this policy, or as required by applicable law.

• ─Contact form submissions are retained for up to 24 months following last correspondence.
• ─Website analytics data is retained in aggregated, anonymised form and is not linked to individual identities after 26 months.

7. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• ─Right of access — to request a copy of the personal data we hold about you.
• ─Right of rectification — to request correction of inaccurate or incomplete data.
• ─Right of erasure — to request deletion of your personal data in certain circumstances.
• ─Right to restrict processing — to request that we limit how we use your data.
• ─Right to object — to object to our processing of your data where we rely on legitimate interests as our lawful basis.
• ─Right to data portability — to receive your data in a structured, commonly used format.

To exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. The Website is served over HTTPS. While we take care to protect your information, no method of transmission over the internet or electronic storage is entirely secure.

9. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing the privacy policy of any external site you visit via a link from sornave.info.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated review date. Continued use of the Website following the publication of a revised policy constitutes acceptance of that policy.